The first thing we did was download the latest TeamViewer Host version for Mac from TeamViewer's website and imported it into Munki by using the 'munkiimport' command. If you have not heard of Managed Software Update (Munki) please visit which not only provides the open source software but also has a great Wiki on the use of the software. Thanks to Managed Software Update however, we were able to determine the best way to build a deployable version that would apply customizations for us. This meant we would have to configure TeamViewer manually on each machine on the Mac side.

The first thing we noticed was that the TeamViewer Host version for Mac which runs all the time and will allow us to access corporate machines when there isn't a user logged in did not have a customizable version. The cross platform ability was a great asset for us however in order to accomplish this there were challenges. Over the past few weeks the College of Education purchased TeamViewer as it allows for us to remotely assist users on Macs and PCs from either a Mac or PC.

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